How do I return an item?

If you are not satisfied with your purchase you may return it within 30 days of purchase. Please call or email Surroundings for a Return Authorization number. Returns will not be accepted without an authorization number.

Email: surround@surroundings.com or call 1-800-822-8171 to get your return authorization number. Please send returns to:
Surroundings Shipping dept.,
16200 SW Pacific Hwy., Suite H249
Tigard, OR 97224

Product is returned at customer's expense. Please write your return authorization number on outside of package and include order or invoice number with your return, to ensure proper credit. We will credit your account for merchandise received immediately upon receipt, less restocking and shipping fees. There is a 15% restocking fee charged on all returns. Returned merchandise must be received within 3 weeks of issuance of your Return Authorization Number. Product must be received in good condition for resale. Thank you.